Our Story of Excellence in Cleaning

Founded with a vision to redefine cleaning standards, True Shield Cleaning has grown from a local startup to a trusted premium cleaning service provider.

How It All Began

True Shield Cleaning was founded in 2015 by Sarah Mitchell, a former hospitality manager who noticed a gap in the cleaning market for truly premium, consistent services that prioritize both results and customer experience.

Starting with just two team members and a commitment to excellence, we've grown to a team of over 50 certified cleaning professionals serving hundreds of satisfied residential and commercial clients across the region.

Our name reflects our core promise: to provide a protective shield for your spaces through meticulous cleaning and sanitization, creating healthier environments for families and businesses alike.

Years Experience

Our Mission & Values

Guiding principles that define every interaction and service we provide

Excellence

We don't just clean; we deliver exceptional results that exceed expectations through attention to detail and continuous improvement.

Trust

We build relationships based on reliability, transparency, and integrity. Our team is thoroughly vetted, insured, and bonded.

Sustainability

We're committed to eco-friendly practices, using non-toxic cleaning products and minimizing our environmental footprint.

Care

We treat every space as if it were our own, with respect for your property, time, and specific requirements.

Meet Our Leadership Team

The dedicated professionals behind True Shield Cleaning's success

Sarah Mitchell

Founder & CEO

With 15+ years in hospitality management, Sarah founded True Shield Cleaning to bring hotel-level cleanliness standards to homes and businesses.

James Wilson

Operations Director

James oversees our cleaning teams and ensures every service meets our strict quality standards. He brings 10+ years of operations experience.

Maria Rodriguez

Quality Assurance Manager

Maria developed our comprehensive cleaning checklists and training programs. She conducts regular quality inspections and team training.

Beyond our leadership team, we have over 50 certified cleaning professionals who undergo continuous training and background checks.

Our Certifications & Standards

Fully Insured & Bonded

Comprehensive liability insurance and bonding for your complete peace of mind.

Background Checked

Every team member undergoes thorough background checks before joining our team.

Certified Training

Ongoing professional training in cleaning techniques, safety, and customer service.

Eco-Friendly Certified

Certified in the use of environmentally friendly, non-toxic cleaning products.